Last updated: June 8, 2026 · K. Warren Consulting Group LLC, doing business as ProServices AI
These Terms of Service ("Terms") are a binding agreement between you ("you," "your," or "Client") and K. Warren Consulting Group LLC, a Texas limited liability company doing business as ProServices AI ("ProServices AI," "we," "us," or "our"). They govern your access to and use of our services, our website at proservicesai.com (the "Site"), and related communications. By joining our waitlist, purchasing, or using the Service, you agree to these Terms. If you do not agree, do not use the Service.
ProServices AI installs, configures, and operates an AI-assisted email management system (the "Service") on a Client's authorized email account and related tools. The Service reads and categorizes incoming email, prepares draft replies for the Client's review, maintains an activity record, and delivers periodic summaries. We offer a one-time Setup engagement (discovery, configuration, voice tuning, and supervised onboarding) and an optional monthly Continuity engagement (ongoing operation, monitoring, and tuning). The specific scope is described at the time of engagement.
You must be at least 18 years old and able to form a binding contract. You represent that the information you provide is accurate and that you are authorized to grant the access described in Section 3.
The Service requires you to grant us access to the email account and any related tools (for example, a connected workspace or calendar) to be managed. You retain full ownership of and control over your accounts and data at all times. You may revoke our access at any time through your account settings or by contacting us; revoking access ends the operational portion of your engagement. You are responsible for the security of your own credentials and for keeping any independent backups of your data you wish to retain.
You agree to: (a) provide accurate information; (b) review every draft before sending, since you alone decide what is sent; (c) use the Service only for lawful purposes and in compliance with the policies of your email and other service providers; and (d) promptly notify us of any issue, error, or suspected security concern. You are responsible for the content of any message you choose to send.
Fees are quoted at the time of engagement and processed through Stripe. By purchasing, you authorize the applicable charges. Setup is a one-time fee. If you cancel before the Setup build is delivered, we will refund the Setup fee on a pro-rated basis for work not yet performed; once the build and onboarding are delivered, the Setup fee is non-refundable. The Continuity engagement is billed monthly in advance and may be cancelled at any time, effective at the end of the current billing period; no partial-month refunds are issued. You are responsible for any applicable taxes, and you agree to contact us to resolve any billing concern before initiating a chargeback.
The Service prepares drafts. It does not send email or take irreversible action on your behalf without your action, and there is no autonomous-send mode. You are solely responsible for reviewing, editing, approving, and sending any message, and for any consequences of messages you send.
Drafts and summaries are generated with the assistance of artificial intelligence and may contain errors, omissions, or inaccuracies. They are suggestions, not advice. You must verify any facts, dates, figures, commitments, or legal, financial, or professional statements before relying on or sending them.
Our handling of your information is described in our Privacy Policy, which is incorporated into these Terms. We treat the contents of your account as confidential, use them solely to provide the Service, do not use them to train any AI model, isolate them to your engagement, and delete them on the schedule described in the Privacy Policy. We will not disclose your confidential information except as needed to provide the Service or as required by law.
As between you and us, you own your data and the content of your account. We own the Service, our software, methods, templates, and configurations, and all related intellectual property, and nothing in these Terms transfers that ownership to you. We grant you a limited, non-exclusive, non-transferable right to use the Service during your engagement. You may not copy, resell, reverse engineer, or create derivative works from the Service.
The Service depends on third-party platforms, including your email and workspace provider, payment processing, customer-relationship tools, and AI providers. We are not responsible for those third parties' availability, changes, outages, policies, or actions, and your use of them is governed by their own terms.
We provide an operational service, not a guarantee of any specific outcome, including response times, opportunities captured, revenue, or results of any kind. Outcomes depend on factors outside our control.
The Service is provided "as is" and "as available," without warranties of any kind, whether express, implied, or statutory, including any implied warranties of merchantability, fitness for a particular purpose, accuracy, and non-infringement, to the maximum extent permitted by law.
To the maximum extent permitted by law, ProServices AI and K. Warren Consulting Group LLC will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any lost profits, lost revenue, lost data, or business interruption, arising out of or relating to the Service, even if advised of the possibility. Our total cumulative liability for any claim arising out of or relating to these Terms or the Service will not exceed the total amount you paid to us in the three months preceding the event giving rise to the claim.
You agree to indemnify and hold harmless ProServices AI and K. Warren Consulting Group LLC and its members and contractors from any claims, damages, liabilities, and expenses (including reasonable legal fees) arising from: (a) content you send or approve; (b) your use of the Service; (c) your violation of these Terms or any law; or (d) your violation of any third party's rights.
You agree not to use the Service to send spam or unsolicited bulk email, to misrepresent yourself or others, to harass or harm anyone, to violate the policies of any email or other provider, or to violate any law. We may suspend or end your engagement for a violation.
You may end your engagement at any time as described in Sections 3 and 5. We may suspend or terminate the Service, with or without notice, if you violate these Terms, if required by law, or if continuing would pose a security or operational risk. On termination, your access to the Service ends and we delete your account data on the schedule described in the Privacy Policy.
If you provide a mobile number and opt in, we may send account and scheduling text messages related to your engagement. Consent is not a condition of purchase. Message frequency varies, and message and data rates may apply. Reply STOP to opt out or HELP for help. We do not sell or share your mobile number or SMS consent for third-party marketing.
We may modify the Service or these Terms from time to time. If we make a material change to these Terms, we will post the updated version here, update the date above, and where appropriate notify active Clients. Your continued use after a change takes effect constitutes acceptance.
We are not liable for any delay or failure to perform caused by events beyond our reasonable control, including acts of God, outages, third-party platform failures, network or power failures, labor issues, or government actions.
These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law rules. Before filing any claim, you agree to first contact us and attempt to resolve the matter informally for at least 30 days. Any dispute that cannot be resolved informally will be brought exclusively in the state or federal courts located in Polk County, Texas, and you consent to their jurisdiction.
These Terms, together with the Privacy Policy and any engagement details we provide, are the entire agreement between you and us regarding the Service. If any provision is found unenforceable, the rest remains in effect. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets. Our failure to enforce any provision is not a waiver. Provisions that by their nature should survive termination will survive. Notices to us may be sent to admin@proservicesai.com.
K. Warren Consulting Group LLC · DBA ProServices AI · Livingston, Texas · admin@proservicesai.com