These Terms of Service ("Terms") govern your use of the ProServices AI platform and services ("Service"), operated by K. Warren Consulting Group LLC ("we," "us," or "our"). By subscribing to or using our Service, you agree to these Terms.
ProServices AI provides an automated missed-call rescue and appointment booking system for contractors and service businesses. When a customer calls your dedicated business phone number and the call goes unanswered, our system automatically sends the caller a single SMS text message with a link to book an appointment on your Google Calendar.
The Service is offered on a monthly subscription basis at the rate listed on our website at the time of purchase. Subscriptions are billed automatically each month through Stripe. By subscribing, you authorize us to charge your payment method on a recurring basis until you cancel.
You may cancel at any time through your Stripe billing portal or by contacting support@proservicesai.com. Cancellation takes effect at the end of the current billing period. No refunds are issued for partial months.
By using the ProServices AI missed-call rescue feature, you agree to the following:
Opt-out: Recipients can reply STOP at any time to stop receiving messages. Reply HELP for assistance. Message frequency depends on call volume to your business line.
Upon subscribing, you will be assigned a dedicated local phone number provisioned through SignalWire. This number is licensed to you for use during your active subscription. Upon cancellation, the number will be released and may be reassigned. We are not responsible for any business impact resulting from the loss of this number upon cancellation.
You are responsible for updating your business materials (website, truck wrap, Google Business profile, etc.) with this number. ProServices AI is not liable for missed calls resulting from failure to publicize your dedicated number.
The Service integrates with Google Calendar to check availability and book appointments. You must authorize this integration during onboarding. You are responsible for maintaining an accurate calendar and for any appointments booked through the automated system.
You agree not to use the Service to:
We reserve the right to suspend or terminate your account for violations of these Terms without refund.
To the maximum extent permitted by law, ProServices AI and K. Warren Consulting Group LLC shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Service, including but not limited to lost revenue, missed appointments, or carrier filtering of SMS messages.
Our total liability to you for any claim arising from these Terms or the Service shall not exceed the total amount paid by you in the three months preceding the claim.
The Service is provided "as is" without warranties of any kind. We do not guarantee SMS deliverability, as carrier filtering and network conditions are outside our control. Toll-free number verification reduces — but does not eliminate — the risk of carrier filtering.
We may update these Terms from time to time. We will notify active subscribers by email before material changes take effect. Continued use of the Service after changes constitutes your acceptance.
These Terms are governed by the laws of the State of Texas, without regard to conflict of law principles. Any disputes shall be resolved in the courts of Polk County, Texas.
K. Warren Consulting Group LLC
DBA ProServices AI
Livingston, TX
Email: support@proservicesai.com
Website: proservicesai.com